Check the blue banner at the top of the page for current production time. Once your order has been shipped, it typically takes 3-5 days for delivery within the United States.
I ship worldwide.
That's no problem at all! Just select the size you need for the shirt or onesie and leave a note during checkout regarding the tutu size.
For simple changes (examples: change pink to blue, add a bow to the puppy, leave the sprinkles off, etc.) just leave instructions in the Order Notes box during checkout. For more complex changes, please contact me to discuss.
Just put NONE in the box that asks for the child's name.
Yes, just put the letter in the box that asks for the child's age.
Just put NONE in the box that asks for the child's age.
I do not offer 9 months. The ruffle shirts/onesies are not available in 2T. I only offer tutus up to size 6. I offer white shirts up to size 12, then I have adult shirts (white only) in S, M, L, XL, and 2XL. If you need a larger size shirt than a listing offers, just select any size and leave a note during checkout to let me know which size you actually need.
Most agree that my items are true to size, but I have had a few customers say they run big and a few say they run small, so please check the size charts located in each listing to make sure you are ordering the correct size.
There is a font chart in each listing that offers personalization. You can leave a note at checkout with your font selection. If you don't choose a font, I will use the font shown in the example photo.
Appliqué or embroidered items should be washed inside out with like colors on gentle. Lay flat to dry or tumble dry on low.
Tutus should be spot cleaned only.
All shirts have a protective layer of backing on the inside of the shirt to protect sensitive skin from the rough embroidery stitches. This backing does come off in the wash sometimes, but can be reattached with a warm iron. The stitches usually soften up after a few washes, so you may find that you no longer need the protective backing.
It's normal for the tutu layers to separate and get disheveled during wear, but it's easy to get it looking perfect again. Just stand the tutu up on a flat surface and find the back seam on the top and bottom ribbon layers. Starting at that seam, guide the ribbons up and down until you get back to where you started.
Returns and exchanges
No, all sales are final.
Order cancellation requests will only be accepted within 24 hours of purchase. After 24 hours, all sales are final. Rush orders can not be cancelled.
I do not offer exchanges. Please check size charts to ensure you are ordering the correct size.
Please check your order for accuracy upon receipt. If I made a mistake, please email email@example.com for assistance within 3 days of receipt.
You are welcome to make changes within 24 hours of purchase. Please email firstname.lastname@example.org for assistance.